Contact Us
Get in Touch with SumXI
Have a question about SumXI MediCalc Pro, need help using the app, or want to report a technical issue? We'd be happy to hear from you.
You can contact the SumXI team for:
App support — Help with using SumXI MediCalc Pro
Technical issues — Report bugs, crashes, calculation-display issues, or other technical problems
Feedback & suggestions — Tell us how we can improve the app
General enquiries — Questions about SumXI and its products
Privacy enquiries — Questions relating to privacy and data handling
Business enquiries — Partnerships, professional use, or other business-related enquiries
Contact Support
Email: sumxiseos@gmail.com
When contacting support about a technical problem, please include:
Your device and operating system
The version of SumXI MediCalc Pro you are using
A description of the problem
The steps that caused the problem
Screenshots, if applicable
Please do not include patient names, medical records, prescriptions containing personal information, or other sensitive patient information in support requests.
Medical & Clinical Enquiries
SumXI MediCalc Pro is a calculation and reference tool and is not a substitute for professional medical judgment.
Our support team cannot provide individual medical advice, diagnose medical conditions, prescribe medicines, recommend treatment, or determine an appropriate dose for a particular patient.
If you have a clinical question, please consult an appropriately qualified healthcare professional and verify calculations independently using appropriate clinical references and procedures.
Report a Problem
If you believe you have identified an incorrect calculation, unexpected result, or other potentially important issue, please contact us with enough information for us to investigate the problem.
Do not rely solely on a result from the app for a clinical decision. Always independently verify important medical calculations.
General Enquiries
For general questions about SumXI, our applications, partnerships, or other enquiries:
Email:
sumxiseos@gmail.com
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